Popular Topics
Account & Profile
Manage your profile, reset your password, and update security settings.
Learn more →Deposits & Withdrawals
View transaction history, link bank accounts, and manage your funds.
Learn more →Trading & API
Troubleshoot order issues, check system status, and access API docs.
Learn more →About Trustwallet
Trustwallet was founded with a simple mission: to provide a reliable, intuitive, and secure crypto exchange backed by world-class, 24/7 customer support. We believe that technology should empower, not complicate.
Our global team is dedicated to helping creators, businesses, and enterprises build their best work. We handle the infrastructure so you can focus on innovation. We're passionate about customer success, and we're here to help you grow every step of the way.
Learn More About Our Mission
Get Help Fast
Live Chat
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Submit a Ticket
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Community Forum
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Knowledge Base
Explore articles and tutorials curated by our experts.
Most Viewed Articles
Resetting Your Password
Learn how to securely reset and recover your Trustwallet account password.
Read article →Two-Factor Authentication Setup
Enhance account security using 2FA on desktop and mobile devices.
Read article →💬 Contact Our Support Team
Need help right now? Choose your preferred support channel. Our global team is available 24 hours a day, 7 days a week.
Why Millions Trust Trustwallet
At Trustwallet, your safety, funds, and confidence always come first.
A New Standard for Crypto Security
In the world of digital assets, trust is not just a feature—it's the foundation. Trustwallet was built from the ground up with a security-first mindset, understanding that we are not just providing a trading platform; we are acting as custodians of your financial future. Our mission is to be the most trusted crypto exchange on the planet, and that commitment informs every decision we make, from our engineering to our customer support.
We know that navigating the crypto landscape can be complex and, at times, intimidating. That's why we've invested heavily in creating a simple, transparent, and secure ecosystem. We demystify digital assets and provide you with the tools and support you need to trade and invest with complete peace of mind. Our platform is more than just code; it's a promise of reliability.
This trust is earned, not given. It's earned through our industry-leading security protocols, our verifiable proof-of-reserves, and our unwavering compliance with global financial regulations. While the market fluctuates, our dedication to protecting your assets remains constant. We are here for the long term, committed to building an open financial system that is safe and accessible for everyone.
From the moment you sign up, you are protected by multi-layered security. We combine cutting-edge technology with rigorous human oversight to ensure your account and funds are safe from all vectors of attack. This is our pledge to you.
98% Cold Storage
We keep the vast majority of digital assets in secure, offline cold storage, protected from online threats.
Global Compliance
We are licensed and adhere to strict KYC and AML regulations in over 100 countries.
Proof-of-Reserves
We conduct regular, verifiable audits so you can be confident your assets are 1:1 backed.
Our Security Commitment
End-to-End Encryption
All your data is encrypted at rest and in transit using industry-standard AES-256 encryption.
Multi-Factor Authentication
Secure your account with 2FA using an authenticator app, SMS, or a physical security key.
Compliance & Audits
We are fully compliant with SOC 2, GDPR, and ISO 27001, with regular independent audits.
Our Help Center in Numbers
2m+
Tickets Resolved
98%
Customer Satisfaction
<3min
Avg. Response Time
120+
Countries Supported
What Our Global Users Are Saying
Real experiences from users around the world
"The support team was incredibly fast and helpful. My issue was resolved in minutes. Highly recommend Trustwallet!"
Jane S.
United States 🇺🇸
"Top-notch security. I trust Trustwallet with my data, and I feel confident using their platform."
Markus K.
Germany 🇩🇪
"Finally, a service with 24/7 real-time support that actually delivers. It's a game-changer for our business."
Priya R.
India 🇮🇳
"Their platform never fails me. Uptime is fantastic and the speed is unmatched."
Kenji T.
Japan 🇯🇵
"My go-to service for all my projects. Seamless experience every single time."
Ahmed M.
UAE 🇦🇪
"Love the platform, love the team. Five stars all the way."
Wei L.
China 🇨🇳
"I had a complex migration, and the support team guided me through it. Saved our launch!"
Sam K.
Australia 🇦🇺
"Best support in the industry. Quick, knowledgeable, and friendly."
Maria G.
Spain 🇪🇸
"So reliable. I've recommended Trustwallet to all my colleagues."
David L.
Canada 🇨🇦
"The uptime and reliability are critical for us, and Trustwallet delivers."
Chloe B.
France 🇫🇷
"A seamless experience from signup to deployment. Really well-thought-out platform."
Isabella C.
Brazil 🇧🇷
"The support team was incredibly fast and helpful. My issue was resolved in minutes. Highly recommend Trustwallet!"
Jane S.
United States 🇺🇸
"Top-notch security. I trust Trustwallet with my data, and I feel confident using their platform."
Markus K.
Germany 🇩🇪
"Finally, a service with 24/7 real-time support that actually delivers. It's a game-changer for our business."
Priya R.
India 🇮🇳
"Their platform never fails me. Uptime is fantastic and the speed is unmatched."
Kenji T.
Japan 🇯🇵
"My go-to service for all my projects. Seamless experience every single time."
Ahmed M.
UAE 🇦🇪
"Love the platform, love the team. Five stars all the way."
Wei L.
China 🇨🇳
"I had a complex migration, and the support team guided me through it. Saved our launch!"
Sam K.
Australia 🇦🇺
"Best support in the industry. Quick, knowledgeable, and friendly."
Maria G.
Spain 🇪🇸
"So reliable. I've recommended Trustwallet to all my colleagues."
David L.
Canada 🇨🇦
"The uptime and reliability are critical for us, and Trustwallet delivers."
Chloe B.
France 🇫🇷
"A seamless experience from signup to deployment. Really well-thought-out platform."
Isabella C.
Brazil 🇧🇷
"Fantastic UI. It's clean, fast, and makes my job so much easier."
Lucas R.
Netherlands 🇳🇱
"A+ service. Can't recommend them enough to other developers."
John D.
United Kingdom 🇬🇧
"Truly 24/7. I got a helpful response at 3 AM. Impressive."
Carlos E.
Mexico 🇲🇽
"Dependable and fast. Everything you want from a support team."
Björn H.
Sweden 🇸🇪
"Two thumbs up. Our partners love the stability it provides."
Lee J.W.
South Korea 🇰🇷
"Superb team. They are always willing to help and listen to feedback."
Noah F.
Switzerland 🇨🇭
"Our business relies on it, and it has never let us down. Worth every penny."
Adaugo A.
Nigeria 🇳🇬
"The gold standard for customer support and reliability."
Michael S.
South Africa 🇿🇦
"Quick, professional, and straight to the point. No time wasted."
Anna K.
Poland 🇵🇱
"They listen to feedback and actually implement it. Refreshing!"
Tuan N.
Vietnam 🇻🇳
"Best in the business. Period. We're customers for life."
Daniel G.
Israel 🇮🇱
"Fantastic UI. It's clean, fast, and makes my job so much easier."
Lucas R.
Netherlands 🇳🇱
"A+ service. Can't recommend them enough to other developers."
John D.
United Kingdom 🇬🇧
"Truly 24/7. I got a helpful response at 3 AM. Impressive."
Carlos E.
Mexico 🇲🇽
"Dependable and fast. Everything you want from a support team."
Björn H.
Sweden 🇸🇪
"Two thumbs up. Our partners love the stability it provides."
Lee J.W.
South Korea 🇰🇷
"Superb team. They are always willing to help and listen to feedback."
Noah F.
Switzerland 🇨🇭
"Our business relies on it, and it has never let us down. Worth every penny."
Adaugo A.
Nigeria 🇳🇬
"The gold standard for customer support and reliability."
Michael S.
South Africa 🇿🇦
"Quick, professional, and straight to the point. No time wasted."
Anna K.
Poland 🇵🇱
"They listen to feedback and actually implement it. Refreshing!"
Tuan N.
Vietnam 🇻🇳
"Best in the business. Period. We're customers for life."
Daniel G.
Israel 🇮🇱
"A cut above the rest. The platform is robust and the people are great."
Javier M.
Argentina 🇦🇷
"User-friendly and powerful. My team was onboarded in less than a day."
Elif Y.
Turkey 🇹🇷
"Always online, always fast. We monitor our systems with it and have 100% confidence."
Ivan G.
Russia 🇷🇺
"My team is happier, and our customers are happier. That's the bottom line."
Chen T.
Singapore 🇸🇬
"Flawless integration with our existing tools. It was a breeze to set up."
Hans V.
Denmark 🇩🇰
"I've used every service out there, and Trustwallet is just... better."
Sarah W.
Ireland 🇮🇪
"Impressive set of features, but it's the support that makes them #1."
Oksana P.
Ukraine 🇺🇦
"Solves every problem we throw at it. Powerful and versatile."
Fatima A.
Saudi Arabia 🇸🇦
"Beautiful platform. I actually enjoy using it every day."
Sofia V.
Italy 🇮🇹
"Made my job 10x easier. I can focus on my customers, not on our infrastructure."
Emily C.
New Zealand 🇳🇿
"Powerful features, but simple to use. Great for both beginners and pros."
Rina S.
Japan 🇯🇵
"A cut above the rest. The platform is robust and the people are great."
Javier M.
Argentina 🇦🇷
"User-friendly and powerful. My team was onboarded in less than a day."
Elif Y.
Turkey 🇹🇷
"Always online, always fast. We monitor our systems with it and have 100% confidence."
Ivan G.
Russia 🇷🇺
"My team is happier, and our customers are happier. That's the bottom line."
Chen T.
Singapore 🇸🇬
"Flawless integration with our existing tools. It was a breeze to set up."
Hans V.
Denmark 🇩🇰
"I've used every service out there, and Trustwallet is just... better."
Sarah W.
Ireland 🇮🇪
"Impressive set of features, but it's the support that makes them #1."
Oksana P.
Ukraine 🇺🇦
"Solves every problem we throw at it. Powerful and versatile."
Fatima A.
Saudi Arabia 🇸🇦
"Beautiful platform. I actually enjoy using it every day."
Sofia V.
Italy 🇮🇹
"Made my job 10x easier. I can focus on my customers, not on our infrastructure."
Emily C.
New Zealand 🇳🇿
"Powerful features, but simple to use. Great for both beginners and pros."
Rina S.
Japan 🇯🇵